This Privacy Policy applies to any information or data collected or arising from your interaction with us through our website vinbanc.com, the mobile sites and mobile applications (collectively referred to as "the Sites") and covers our treatment of personal information that we collect, use and disclose. We may update the Privacy Policy from time to time.  

By visiting or ordering services on the Sites, you agree and where required you consent to the collection, use and disclosure of your personal information as set out in our Privacy Policy and any amendments.

Vinbanc respects and is committed to protecting your privacy. Our Privacy Policy details why and when we collect your personal information and how we use it. It also explains under what circumstances we disclose your information to third parties and the measures we take to protect your privacy.

Vinbanc collects your details when you submit those details to us either online, post or email. These details are stored within our secure database system. The details collected may include your full name, address, phone and email address. We may also collect your payment details (including but not limited to credit card details).

Vinbanc may provide your personal details and payment details to third party payment processing providers as required. All third party payment processing providers that we use are PCI compliant. Once personal details and payment details are supplied to third party payment processing providers, those details are stored in a secure file system under password protection, with access restricted to key personnel. Hard copy documentation is then destroyed.

Vinbanc will use your personal details to enable us to perform our role as a service provider. We may also use your personal details to contact you to discuss additional products and services that we offer. Your details could be used to measure and assess our customer service, and analyse customer purchasing preferences.

Occasionally, we may supply your personal information to third parties to perform services on our behalf, such as the following: the distribution of marketing information to you (except where you have chosen to opt out of receiving this information from us); the supply of datacentre storage and maintenance services for our IT systems and infrastructure (by Australian or overseas providers); and the supply of credit related services such as credit worthiness, credit provision and credit rating, or bank related services; or the supply of billing and payment services.

Our relationships with such third party service providers are governed by our contracts with them. Those service providers are required to hold your personal information strictly confidential.

You may access and update the personal information at any time by contacting us. If you believe that we may hold other personal information about you which is inaccurate, please contact us and we will take reasonable steps to ensure that it is corrected.